Legal Info

Privacy Policy

Privacy Policy for AleForge

I. Overview

This Privacy Policy explains how AleForge (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our services. By using our platform, you acknowledge and agree to the practices described in this policy.

Our services include hosting for various game servers such as Minecraft, ARK, Valheim, and more. We are committed to safeguarding your data and ensuring transparency in how it is handled.

II. Information We Collect

We may collect the following types of information:

  • Account information (name, email, contact details)
  • Billing and payment details
  • Server usage data and logs
  • Device, browser, and IP information
  • Support messages and communication history

III. How We Use Your Information

We use collected data to provide and improve our services, including:

  • Setting up and maintaining game servers
  • Processing payments and managing subscriptions
  • Responding to support requests and inquiries
  • Enhancing performance, security, and user experience
  • Preventing fraud and ensuring fair usage

IV. Sharing of Information

We do not sell your personal data. We may share limited information with trusted third parties such as payment processors, infrastructure providers, and support platforms when necessary to operate our services.

We may also disclose information if required to comply with legal obligations or protect the rights and safety of our users.

V. Security Measures

AleForge implements reasonable security practices to safeguard personal data. However, no method of transmission or electronic storage is completely secure. Users are encouraged to maintain strong passwords and protect their account credentials.

VI. Your Rights

You may request the following, depending on your jurisdiction:

  • Access to the personal data we hold about you
  • Correction or deletion of your information
  • Restrictions on how your data is processed
  • Portability of your data

VII. Updates to This Policy

AleForge may update this Privacy Policy at any time. Continued use of our services indicates acceptance of the latest version.

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